Below are questions customers frequently send to Tam Phat JSC. If you don't find your answer here, you can call our hotline or send a request via the Contact page.
01What types of control panels does Tam Phat JSC manufacture?
We manufacture distribution panels, PLC – HMI control panels, production line control panels, variable frequency drive control panels, and custom control panels tailored to each factory's requirements.
02How long does it take to manufacture a control panel?
The timeline depends on the scale and complexity of the system. After the survey and finalization of the technical solution, we will provide a specific schedule for each item.
03Does the company offer custom PLC, HMI, or SCADA programming?
Yes. We provide PLC and HMI programming as well as SCADA software development for production and power monitoring, including for existing equipment already installed at the factory.
04Which equipment brands do you supply?
Tam Phat JSC is a distributor and agent for major brands including OMRON, MITSUBISHI, YASKAWA, LS, HYUNDAI, and IDEC, with thousands of PLC, HMI, VFD, servo, sensor, and switchgear part numbers.
05Do you provide maintenance and troubleshooting support outside business hours?
Our engineering team supports customers via hotline +84 98.957.8698 – +84 90.213.0103 and can dispatch on-site support when a production line experiences an issue.
06How can I get a quote?
You can send a request via email at info@tamphatjsc.com or call our hotline. For complex systems, we will conduct an on-site survey before providing a detailed quote.
07Does the company work with factories in remote provinces?
Yes. We have implemented projects for many factories in Hanoi and neighboring provinces such as Thai Binh, Vinh Phuc, Hung Yen, and Bac Ninh.
08Are products covered by warranty?
All equipment and control panels supplied by Tam Phat JSC come with a warranty. See the Warranty Policy page for details.