We care deeply about the privacy of our customers when using our services, and we are committed to keeping all information you provide us safe and secure.
This privacy policy demonstrates our company's commitment to security for our customers, helping you understand how we collect, use, share, and protect customer information.
01Information Collection
- We collect information from everyone who visits and uses our content and services, including visitors who purchase and use our services without registering an account, as well as our registered members.
- Registration: members may be required to provide full personal information when registering to use our products and services, including name, address, phone number, and payment information. In general, we never share this collected information with any third party.
- We retain all access information as well as customer feedback in order to provide better customer care.
- We retain all invoices, transaction records, purchase history, payment methods, etc., to prevent any unfortunate disputes that may arise in the future.
02Use and Sharing of Information
- To provide useful information for the best customer care: newsletters, promotional programs, information about new products, etc.
- To provide certain conveniences as well as consulting and support services to serve customers better.
- To use customer information reasonably for the purpose of developing and improving the company's services.
- To resolve disputes, complaints, and answer customer inquiries.
- To prevent violations of the law.
- We are committed to not selling or trading customers' confidential information to any third party, except with the customer's consent, to protect the legitimate rights of the company and its partners, or as required by a competent state authority under Vietnamese law.
03Protection of Customer Information
- We are committed to ensuring the security of information for customers who register personal information with the company, and we do not trade or sell customer information for commercial purposes.
- For the best information security, we recommend that customers limit auto-login access to their accounts, pay attention to password backup practices, and be sure to log out of their accounts when using a shared computer. We are not responsible if a customer's personal information is leaked for the above reasons.
- This privacy policy applies only to information that customers register on our company's official website.
If you have any questions or feedback regarding our company's privacy policy, please contact us.