We take your privacy seriously when you use our services and are committed to keeping all information you provide secure and confidential.
This privacy policy demonstrates our commitment to protecting our customers' information and helps you understand how we collect, use, share, and safeguard that information.
01Information Collection
- We collect information from everyone who accesses and uses our content and services, including visitors who do not register an account but purchase and use our services, as well as our members.
- Registration: Members may be required to provide complete personal information when registering to use products and services, including their name, address, telephone number, and payment information. As a general rule, we never share the information collected with any third party.
- We retain all access information and customer feedback to provide better customer service.
- We retain all sales and transaction invoices and records, purchase histories, payment methods… to help prevent potential issues later.
02Information Use and Sharing
- Providing useful information to better serve customers: newsletters, promotions, new product information…
- Providing useful tools and consulting services to better support customers.
- Using customer information appropriately to develop and improve the company's services.
- Resolving disputes and complaints, and answering customer questions.
- Preventing unlawful activities.
- We undertake not to sell or exchange customers' confidential information with any third party, except with the customer's consent, to protect the legitimate rights and interests of the company and its partners, or at the request of competent government authorities under Vietnamese law.
03Customer Information Privacy
- We are committed to protecting the personal information you register with our company and will not exchange, buy, or sell customer information for commercial purposes.
- To keep your information as secure as possible, we recommend limiting the use of automatic login, paying attention to password-saving settings, and always logging out of your account when using a shared computer. We will not be liable for any disclosure of your personal information resulting from the above circumstances.
- This privacy policy applies only to information you submit on our company's official website.
If you have any questions or feedback regarding our company's Privacy Policy, please contact us.